Planning and Organization
Able to organize work, plan the necessary resources, take steps to carry out objectives.
- Advanced understanding and ability to plan and organize across a full range of situations
Displays innovation in the use of human, financial and material resources.
Can adapt approaches and develop strategies to meet prevailing circumstances, or to find improved solutions.
Devises alternative strategies when existing means are insufficient.
Makes creative use of resources to achieve objectives.
Focus on Quality and Details
Ensures that tasks are completed with a focus on accuracy and quality. It is expressed in such forms as monitoring and checking work or information, attention to detail and accuracy of information, etc.
- Monitors Plan, and Progress of Work
Makes sure that, although several different activities are occurring at the same time, nothing falls through the cracks.
- Uses Quality Assurance Practices
Consistently shows initiative and resourcefulness to solve problems and ensure quality work outputs are produced on time and within the limits of available resources.
Results Orientation is an overall concern for working well and surpassing a standard of excellence. Focuses on results to be achieved, promotes best practices, measures performance, and adjusts to improve both efficiency and effectiveness. Takes ownership of personal work objectives, as well as team objectives that exist through collaboration with others.
- Improves Performance for Self and Others
Makes specific changes in the system or in work methods to improve performance. (e.g. does something better, faster, at lower cost, more efficiently; improves quality, client satisfaction, morale, revenues).
Establishes and enforces standards and procedures to achieve operational objectives and encourages team members to meet and exceed operational objectives.
- Sets and Works to Meet Challenging Goals
Manages multiple priorities effectively.
Maintains commitment to goals in the face of obstacles and frustrations.
Develops clear, challenging but achievable goals.
Effective Interactive Communication
The ability to transmit and receive information clearly and communicate effectively to others by considering their points of view to respond appropriately. It includes using tact and diplomacy in all communications as well as the ability to convey ideas and information, both orally and in writing, in a way that brings understanding to the target audience.
- Pays Attention to the Communication of Others
Actively listens to people and asks questions to gain a broader understanding of the issue or problem at hand.
- Establishes Open Communication
Communicates in a non-confrontational and constructive manner. Seeks to ensure that factual messages are clearly understood, useful and timely.
- Adapts Language to the Audience
Adapts style, mode and tone based on the audience/applicant reactions and the issues being addressed.
Cooperation and Collaboration
Collaborate effectively with others as part of a team. Promote quality work through effective contribution to others’ efforts. Promote cooperation and partnerships between individuals and groups at various levels, both inside and outside Niscon.
Resolves difficult and complex technical/development issues using approaches and resources that are consistent with NISCON values and procedures.
- Participates Actively in Group Process
Keeps others informed and up to date about what is happening in the development department.
- Solicits Input and Contributions from Others
Recognizes where strengths lie among departmental resources and taps into their expertise; makes best use of people’s talents.
- Supports and Promotes the Team
Actively leads and inspires others while working as part of a team.
Promotes sharing of expertise among teams to achieve superior service or results within the organization and to other stakeholders and clients
Ability to focus on developing objectives and achieving results and to take responsibility for mobilizing team members to ensure timely delivery against commitments. Emphasizes ensuring that desired standards are met and holding people accountable for them.
- Monitors adherence to Standards of Practice
Diligently monitors performance against expectations and agreed upon commitments.
- Addresses immediate issues and acts decisively to resolve them
Identifies and acts on issues and problems in the development department.
- Addresses long term issues or opportunities (Acts 9-12 Months Ahead)
Suggests ways to achieve better results or add value beyond the current situation.
Actively monitors development processes and reports on opportunities and weaknesses.
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